Spa Receptionist Needed at Sleek De Empire

Spa Receptionist Needed at Sleek De Empire
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Sleek De Empire is recruiting for the position of a Spa Receptionist in Maiduguri, the Borno State capital.

Job Overview

  • Sleek de Empire is seeking a warm, professional, and organized Spa Receptionist to be the first point of contact for our clients.
  • The Spa Receptionist will handle customer inquiries, manage bookings, and ensure a welcoming environment.
  • If you are passionate about delivering excellent customer service and thrive in a spa environment, we would love to meet you.

Responsibilities

  • Greet and welcome clients as they arrive, providing a friendly and professional first impression.
  • Answer phone calls, emails, and other inquiries regarding spa services, pricing, and scheduling.
  • Manage spa appointment bookings and maintain an organized schedule to optimize service flow.
  • Check clients in and out, ensuring accurate billing and payment processes.
  • Address customer concerns and assist in resolving any issues with a positive and proactive attitude.
  • Keep the reception area clean, organized, and inviting at all times.
  • Promote spa products and services, providing information on current packages, discounts, and new offerings.
  • Coordinate with spa therapists and managers to ensure smooth operations.
  • Maintain accurate records of customer preferences and service history to enhance personalized service.

Requirements

  • High school diploma or equivalent; additional qualifications in hospitality or customer service is a plus.
  • Previous experience as a receptionist, especially in a spa or wellness environment, is preferred.
  • Exceptional communication and interpersonal skills.
  • Proficiency in basic computer applications and appointment scheduling software.
  • Ability to multitask and handle high-stress situations calmly and professionally.
  • A passion for customer service and a genuine desire to create a relaxing, welcoming atmosphere.

Salary and Benefits

  • Competitive salary and performance-based incentives.
  • Opportunity to work in a supportive and friendly environment.
  • Discounts on spa services and products.
  • Career growth opportunities within the company.

Method of Application

Interested and qualified candidates should send their CV to: sleekempirespa@gmail.com using “Spa Receptionist Application” as the subject of the mail.

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