7up Bottling Company Recruiting For A Customer Service Representative

7up Bottling Company Ltd, one of the largest manufacturing companies in Nigeria, producing and distributing some of the favorite most- loved soft drink brands in the country invites applications from interested and qualified candidates to apply for the role of Customer Service Representative.

Job Description:

Customer Service Representative is the front line of support for the company’s customers.

You’ll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.

Responsibilities

Answer customer questions about products or services

Resolve customer problems and complaints in a timely manner

Provide customer support via various channels

Escalate complex customer issues to management

Collect and record customer feedback

Help to improve the customer experience.

Qualifications and Requirements:

Bachelor’s Degree in Business Administration or relevant field.

A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry

Must be proficient in Igbo language

Proficiency in Microsoft Office and customer service software.

Must be open to working on a shift schedule

Outstanding written and verbal communication skills.

Good understanding of management practices and techniques.

Excellent leadership and interpersonal skills.

Method of Application

Interested and qualified candidates should forward their CVs to: careers@sevenup.org using the position as the subject of the email.

Deadline: March 28, 2025